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What is SIX SIGMA (6σ)?
SIX SIGMA is a proven methodology that uses statistical analysis to measure and improve operational performance.
With a goal of near-zero defects, the SIX SIGMA method has transformed thousands of organizations worldwide. Join companies such as Motorola, GE, Pfizer and Citibank that have used Six Sigma to reduce costs and improve productivity.
Who should attend?
SIX SIGMA can benefit almost any business, large or small. The methodology is used in manufacturing, retail, financial services, healthcare and many other industries.
Anyone with a desire to bring added value to their organization can become certified. Six Sigma professionals are in demand and employees with these skills are generally more marketable and command higher salaries.
The Six Sigma Goal: to operate your business at 6 sigma (6σ) – a level that produces no more than 3.4 errors per million opportunities (a typical company operates at 3 - 4 sigma, or up to 6,210 errors per million opportunities). Moving from a 4 sigma to 6 sigma operation saves a company about 25% of its revenue, not to mention reputation and repeat clients and sales.
The SIX SIGMA Body of Knowledge is organized according to the following categories:
What is Lean Management?
Lean focuses on eliminating waste in processes (i.e. the waste of work in process and finished goods inventories). Lean is not about eliminating people. Lean is about expanding capacity by reducing costs and shortening cycle times. Lean is about understanding what is important to the customer. Thinking Lean means:
The problem lean thinking attacks is waste. Looking for the Seven Forms of Waste will identify them. The tools of lean thinking will fix them. Here are some of the many Lean Enterprise tools:
The Bottom Line
Better, faster, lower cost processes that make products and services easier to design, control and deliver.
Module 1. Introduction to Six Sigma
Class Exercises & Discussions
Module 2. Tools and Processes
Module 3. DMAIC Model (Design, Measure, Analyse, Improve, Control)
Mini Case Study: Items for improvement at your company
Module 4. Voice of the Customer (VOC)
Module 5. Process Mapping & Graphing Measurements
Work Process Exercise: Improving an inefficient process (Team Exercise)
Module 7. Project Management for Six Sigma Projects
Certification Examination Preparation
Module 8. Complete Project Management for Six Sigma Projects / DMAIC Model Expanded / Parking Lot Items